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You are here: Home > Returns Policy

1. The goods can be returned in 7 days of receiving your order if the goods with damages, like broken , dyeing. And please inform us via e-mail or fax as soon as possible. Be sure to contact us in the first 7days of receiving your order. If over 7 days, we will NOT handle any request for return or exchange. All returns must be made within 15 days of receipt of shipment. And the customers should be aware of not to wash the goods if you want to return.
2. We are sorry, but cannot be responsible for items destroyed or damaged by the improper use of the customers.
3. All the items should have the stickers on and any items returned must be in a complete package with all the original standard settings (including outer package, inner package, manual, etc). We will NOT accept any product without the complete sticker or with scratched sticker for exchange nor return.
4. We do not provide refunds for the excluded merchandise sold by
5.The customer pays for shipping the return the goods to petshopping and petshopping pays for shipping back to you.
6. We support for the check at spot, if there is any problem, the shipping company could make a certification. When you are receiving an order, please check if the package box has obvious distortion or broken and whether the quality is consistent with the invoice.
We deserve the right to REFUSE the return if:
1. The goods does not sold by
1. you do not like the color or  find the color has something different with our picture
2. you find the style is not so beautiful or too transplant, too thin, too big or little for you dog, not too comfortable for you dog to wear on,etc
3.any goods that has been used, except the defective goods.
4.any goods damaged by your improper use or storage.
5.the merchandise which appear the little fibre ball or the thread has been drop in a very small scale.
6. the goods has little stain on which can be clear up by your own
7. the accessories have been damaged (but we will supply you again)
8. you own reason( such as do not like the style , find it has something different with your imagination, etc)
9.the outer package is broken
10. the goods are destroyed or damaged on purpose.

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We are China Freedogs® pet factory wholesale Dog Clothes, Dog Clothing, dog shoes, Dog Collars, Dog apparel,Pet Supplies, Dog carriers, dog bed, Dog Leash, pet supply through our website. We have very special dog clothing, we are shipping ti worldwide. We do wholesale for our dog clothing. We have been wholesale Pet products for over 4 years. Most of dog clothes, dog shoes,pet product, Dog Collar, dog bed, Dog carrier, pet supply, Dog Leash are export to US/CANADA, EUROPE, Australia and Japan. Every week we have new dog apparel coming out. We will notice our customer as soon as we have new Pet products. Our Pet products is made out of very good material. You will love our dog clothing and pet supply or pet product.
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