Messages #: 2456
Hello, my name is Mae Mullins. I have just started my own website, and I am interested in featuring your adorable doggie clothing and accesories on my page. I would like to know about your dropshipping program pricing. Thank you very much for your time.
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Thank you for asking.
Usually, our wholesale price is for customers who order over 30 pieces.
If you join our dropship program, you can get our wholesale price even if you order one piece.
More detail about our dropship program, please refer to website:
http://www.dogsmartway.com/dropshipping_detail.php
The way to see our wholesale price is register to be our regular member, It is totally FREE. Just click on button "register member" on top right hand side of our website homepage. Thank you. |
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Messages #: 2455
We are trying to sign up for drop shipping. It will not let us type in the credit card expiration date. What do you ship us for 15.00 shipping Thanks Mike
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Dear Mike,
We are sorry to tell that we do not accept Credit Card payment recently due to its unstability in here. The available payment we accept currently are PayPal, Western Union, and Bank Transfer. Thank you.
Sorry for inconvenience caused. |
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Messages #: 2454
Your website says "More than 100 pieces items each order we provide free shipping charge."
When we made the order the website said that delivery was extra?
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We have started new Shipping Policy since March/01/2009. More details, please see our Bulletin News.
We have dismissed our Free Shipping Policy since March because the low profit of our products are making us very hard to continue this Free Shipping policy.
But, at the same time, we have sharply lowered every single price of our products to maximumly compensate our customers. Of course, we will continue adjusting some of our policies from time to time to greatly benefit our customers in accordance with our running cost.
Really sorry for inconvenience caused. |
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Messages #: 2453
Would like to know if you carry a wholesale catalog , what is the minimum order, also if you have a 1-800 # thank you for your time Special Moments ,Dora Alvarado 956-802-7841 800 n 29 th st Mcallen Tx 78501
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There is no minimum order, even one piece is okay.
Our wholesale is for customers who order 30 pieces or more. If the items in shopping cart reach 30 pieces, our system will automatically change to wholesale price instead of retail price.
The way to see our wholesale price is to register to be our member. It is totally FREE.
Thank you. |
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Messages #: 2452
hi its grigorakis from greece
i ve gave an order 1000$
please give me the best price for the goods and the best price for the transport
i waiting you mail
thanks
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Thank you for your message.
Our price has always been very competitive compare to other pet clothes company.
The wholesale price is what we can offer as to your case.
First step is to register to be our member. Then you can see the detail wholesale price of every item. Thank you. |
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Messages #: 2450
Love the cloths I ordered.
But Please Please check the sizes before sending.
My last order had four items were sent in the wrong size.
I check my order and it was right. So my sisters dog got some gifts.
Not worth the hassel to send them back!.
I have another order on its way. Hope the sizes are right! Thank you for your time! Tina Kenoyer :)
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We are glad that you like our clothes. Usually, we have double checked our sizes before sending out.
You also can find the Size Number on clothes tag, such as 6, 8, 10, 12, 14, 16, 18. These numbers mean XXS, XS, S, M, L, XL, XXL respectively. Would you mind if you check on tag number of your last order again? Thank you.
We are sorry for inconvenience caused. |
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Messages #: 2449
Hi. I went through the process on your website to get an account and frustratingly it does not work. If you want to email me a password that's fine. I do not want to spend a lot of time with this. Thanks.
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Thank you for your message.
May be the password you typed in is incorrect.
Here are some steps to retreive your password:
1. Go to the My Account section on the Dogsmartway.com homepage.
2. Click on the Forgot your password? link under the Continue button.
3. Enter in your email address and click the Send Password button.
Then, your password will be emailed to you immediately.
We are really sorry for the inconvenience caused. |
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Messages #: 2442
HI!
in my order P2RRP11992 i order the item LKJ011 but i receive something that doesn't even look close to be the that item.
the reste of the other is perfect exepte for the 3 items that were out of stock.
thank you
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Would you mind if you send us a photo of item LKJ011 you just recieved from us via E-Mail? So we can deal with it. Thank you. |
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Messages #: 2439
hi I do embroidery and would like to know are the following products suitable for machine embroidery before I order; LJ138-625 coat
FKA-116 wind coat and FKA-031 camo coat also does the camo coat have to say USA on it as we are in Australis I would embroid on it my self?
thank you
susie
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It really depends on how you embroider on them. So far, we are not sure whether it can be embroidered or not. We sugguest you buy one for try. By the way, the camo coat comes with "USA" on them. Thank you. |
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Messages #: 2438
what does it mean when in paiment it says "partly refund"??
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"Partly Refund" means that we have some clothes out of stock currently when it comes to your order, So we need to refund you the money of those itmes missing. That is the meaning of "Rartly Refund". Thank you.
Please keep an eye on your PayPal account and check on that. Thank you. |
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Messages #: 2437
i placed an order on around the 17 th feb and still have not recieved it yet.please let me no what is going on.512-218-1366.thank you .Patricia Gonzalez. .i just realy think it has been long enough.it is a birthday present for my dog.and i really want my order. i will be waiting for a call .thank you
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We are really sorry for the late delivery due to Chinese New Year in here. We have shipped out your package yesterday, and hope you will receive it soon. Thank you. |
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Messages #: 2436
I would like to get a sample of 1 t-shirt and 1 tank top that are blank. Could you send me a sample before I place a larger order?
Would like to have them in xs if possible, so I can tell how small these will be.
The animals I will mainly be using these for will be size xs and L.
Thank you,
Becky
Clevenger Creations
www.clevengercreations.com
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We are sorry to tell that we do not provide Free samples currently. Really sorry for that.
More details about our sizing chart, please see our website: http://www.dogsmartway.com/service.php?cid=1
Thank you. |
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Messages #: 2435
I would like to get a sample of 1 t-shirt and 1 tank top that are blank. Could you send me a sample before I place a larger order?
Would like to have them in xs if possible, so I can tell how small these will be.
The animals I will mainly be using these for will be size xs and L.
Thank you,
Becky
Clevenger Creations
www.clevengercreations.com
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We are sorry to tell that we do not provide Free samples currently. Really sorry for that.
More details about our sizing chart, please see our website: http://www.dogsmartway.com/service.php?cid=1
Thank you. |
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Messages #: 2434
Hello.
I would like to have an account with you to get the wholesale prices . But i cant create one as i live in Estonia and you dont have that location in list and i cant type it in myself eighter ? Can i still create an account with you?
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We are sorry to tell that we do not ship to Estonia currently. Really sorry for that.
We will appreciate your understanding. |
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Messages #: 2433
Hello,I would like to make a order. How many pieces I have to order for free shipping to the Netherlands.Can I choose the sizes I want and how long would it takes after payment for shipping.
Greetings Sandra.
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Free Shipping is for customers who order 100 items or more. If the items you purchase reach 100 pieces, the shipping charge is FREE. Free Shipping is available to Netherlands, and you can choose any sizes you want.
It usually takes 4-7 business days for our customers to get their packages. Thank you. |
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Messages #: 2431
i already send the paiment, i was wandering when are you gonna ship the order
my order number is P2RRP11992
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All the order will be delivered on Feb/05/2009 due to Chinese New Year (Spring Festival).
We were on break before Feb/05/2006. Thank you. |
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Messages #: 2430
Hello,
I am interested in purchasing blank dog t-shirts. Can you tell me whether they have tags on them that says Made in China? I am looking for t-shirts where we can screen print and be tagless so that we can add our own manufacturer's information.
Thank you!
Liz
Cheengoo
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There is no "Made in China" tag on the T-shirt, but we do have our company name on tags.
Our T-shirts are printable. Thank you. |
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Messages #: 2429
Hi, Can items be paid for via paypal? And how much would it be to post 30 t shirts to the UK?
Thanks Trudy Thomas
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Yes, PayPal is acceptable.
More details about shipping cost calculation, please go on website: http://www.dogsmartway.com/calc_shipping.php
Thank you. |
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Messages #: 2428
hello my name is christina sweeney and i am a member of paaws (proving animals are worth saving) and i was wondering if you would be interested in making any kind of donation of collars or leashes or any other type of animal items to are organization it would be greatly appreciated thank you for your time sincerely christina
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We are just a small business located in China.
It is hard for us to make donation to charity program due to high cost international shipping.
We will appreciate your understanding. |
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Messages #: 2427
Do I understand there is a 30 pc minimum to dropship? Do you dropship single items?
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30 pc is minimum for wholesale, not drop ship.
Our drop ship program is for drop ship members.
More details, please go on website: http://www.dogsmartway.com/dropshipping_detail.php |
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